An open letter to the Performancing team:

I love Performancing, as I have stated a number of times in other posts. I've been blogging for 5 years and have written over 1000 posts, and I don't know of a tool that has helped me blog better than Performancing. It transformed the way I blog.

And I like Jed Brown. He's doing his best to fix whatever is going wrong between Firefox, Performancing and Blogger. Let me repeat: I think Jed is a great guy, and I think he is doing his best to deal with the situation.

That said, Performancing for Firefox is beginning to suck, and what was an incredible tool is becomming a total pain in the ass.

The number of times I try to blog using Performancing and get errors of diffent sorts has continued to rise over the past several months. I've sent screenshots and details of all of them to Jed. I am using the 1.35beta1 beta version of PFF that he sent around, and it is not helping.

Nothing is working the way it should. Most of the time, things aren't working at all. Error this. Error that. Login pop-up error here. API pop-up error there. Even things that were working (like posting to Delicious simultaneously) have stopped working. And why does it seem that YouTube videos can no longer be embedded via PFF?

You guys have been doing an excellent job of building your reputation and service via great products and postive word-of-mouth. That will not last if this kind of thing persists.

Remember Friendster? Remember how popular it was? Remember how bad the technology became (it was slow as a snail) while everyone in the company concentrated on marketing and new product development instead of making sure the core business was 100% spot-on?

Remember what happened to them? They got crushed.

They failed because of their inability to address basic performance issues and get the core product to work perfectly. And also because of their old-school board of directors and crap senior management team, but I digress ...

Just get it right before it is too late.

Sincerely,
George Nimeh


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