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Nine European Airlines Launch Online Travel Agency
Wednesday, January 23, 2002
BizReport, Steve Gold
Nine European airlines have launched a Web-based travel agency called Opodo, with the express aim of offering low-cost travel tickets combined with high levels of customer service.
After receiving a provisional green light from the European Commission on Nov. 20, the airlines - Aer Lingus, Air France, Alitalia, Austrian Airlines, British Airways, Finnair, Iberia, KLM and Lufthansa - launched a German language Web site just before Christmas.
The main English language site - http://www.opodo.co.uk- opened for business today, and plans call for a French language site to open during the second quarter of this year, spokesperson Gail Gillogaley told Newsbytes.
Opodo plans on offering some of the lowest-priced air tickets on the market, but with the addition of constant telephone, e-mail and Web-based customer service from its call centers in Berlin, Germany, and Leicester, England, Gillogaley said.
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